Privacy Policy

Thank you for your interest in the online program (the “Program”) offered by the School. This privacy policy (the “Privacy Policy”) describes how the School collects, uses, and discloses information from and about you when you visit and use this website, as well as associated websites and applications (together, the “Website”), as well as your ability to control certain uses of that information. It also describes certain data protection rights that apply, subject to applicable law, including a right to object to some of the processing carried out. More information about your rights, and how to exercise them, is set out in the section Accessing and Managing Your Personal Information below.

The School respects your privacy and is committed to protecting it through compliance with this Privacy Policy. By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into the Terms of Use, and to the collection, use, and disclosure of your information in accordance with this Privacy Policy, where such agreement is permitted by applicable law. If you choose to apply or enroll in the Program, use of your personal information, including your education records, if applicable, will be governed by the privacy policies shown on the application website and Learning Management System.

Collection of Information

Information You Provide

The School collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting information about the Program, or otherwise contact us or provide information through the Website. The information we collect may include personal information – such as your name, address, e-mail address, telephone number, and the content of any communications that we exchange – as well as non-personal information when you:

  • Indicate an interest in the Program
  • Create an account
  • Register or apply for the Program
  • Make a payment
  • Participate in surveys, promotions, and competitions
  • Sign up for a newsletter
  • Communicate with us regarding the Website or the Program

In some cases, we require your personal information in order to perform a contract or to comply with a legal obligation.

Information Automatically Collected

When you visit the Website or interact with emails sent by us, we passively collect information from you, including your internet protocol address (“IP address”), browser type, operating system, device identifier, and mobile or ISP carrier information. We use cookies and other technologies to collect information about your visit to the Website, such as the date and time of your visit, the information you searched to find the Website, your activity on the Website, and your clicks on our ads. Cookies are small files that may be stored on your computer during your use of the Website and contain data about your use. We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until deleted or after a specified expiry date).

Tracking Options

You may adjust your browser or operating system settings to limit tracking or decline cookies through system settings. If you choose to limit tracking or decline cookies, you may be unable to access certain areas of the Website.

Information Collected from Other Sources

We may collect or receive information about you from other sources, including the School, your employer, or other companies with whom you have indicated an interest in the Program. We use this information to help us maintain the accuracy of the information we collect, target our communications, and for internal business analysis.

Our Combination of Your Information

We combine the information we receive from and about you via the Website and from other sources to help us tailor our communications and improve the Website.

Failure to Provide Personal Information

Failure to provide certain information may make it difficult or impossible for you to access some services through the Website. Ensure that the personal information submitted is accurate and up-to-date.

Children’s Privacy

We do not knowingly collect any personal information from children under the age of 16. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may notify us.

How We Use Your Information

Purposes for Collecting and Processing Personal InformationWe process personal information for the following purposes:

  • To fulfill a contract or take steps linked to a contract, including:
    • Providing our services
    • Verifying your identity
    • Taking payments
    • Communicating with you
  • To conduct business and pursue our legitimate interests, including:
    • Using your information to provide products and services requested
    • Personalizing your experience on the Website
    • Targeting advertising to individuals with similar interests
    • Developing new products or services
    • Improving the Website based on feedback
    • Contacting you for legitimate business purposes
    • Inviting you to take part in market research
  • Where consent is required, sending direct marketing related to the Program or other products and services.

Processing Information at the Direction of the SchoolIn some instances, the School may direct us to collect and process your personal information in connection with the Program.

Use of De-identified, Aggregate, or Anonymized InformationWe may use de-identified or anonymized information to help analyze Website usage and improve services. This Privacy Policy does not limit the use or disclosure of such information.

How We Disclose Your Information

We share your information with other entities or individuals in the following circumstances:

  • The School: We may share your information to provide the Program, track participation, and fulfill contracted responsibilities. The School’s use of your information is governed by its privacy policy.
  • Service Providers: We share your information with third-party providers for business, technical, or professional support functions.
  • Legal Matters: We may access or share your information to satisfy applicable laws, regulations, or legal processes.
  • Fraud and Security: We disclose your information to detect, prevent, or address fraud, security, or technical issues.
  • Consent: We share your information with third parties when we have your consent.

Accessing and Managing Your Personal Information

You have the right to access, update, and delete your personal information as described under applicable law. For more details on how to manage your personal information, please contact us at [email protected].

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us at [email protected].

Begin Your Path to Clinical Counseling Success

Answer a few quick questions to receive personalized admissions and program information.

Career GoalsStep 1 of 4
By submitting this form, you agree that the Institute for Clinical Social Work (ICSW) may contact you regarding this program. Your personal data will be used as described in ICSW's privacy policy. You may opt out of receiving communications at any time.